Contact Converse Water Restoration

What should you do first when water gets into your house in Converse?

Start by making the area safe, then cut off the water at the closest valve you can reach. You don't need to clean anything up before you call.

• Stay out of standing water that's touching outlets or extension cords, and keep kids and pets out of that room.
• If the water is coming from a pipe or an appliance, close the nearest shutoff valve or the main valve for the house.
• Hang up wet rugs or clothing somewhere they can drip, and open interior doors so air can move through the wet area.
• The EPA recommends drying water damaged areas within 24 to 48 hours to prevent mold, so call as soon as the source is stopped.
• Hold off on permanent repairs until you've read your policy. The claim tips from the Indiana Department of Insurance explain why.

What details help the crew show up ready in Converse?

A few details on the first call help the crew plan the visit before they leave.

• What started it, if you know, like a burst pipe or rain coming in.
• Whether it's clean water from a supply line or water that came up from a drain.
• Which rooms and floors are wet.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• Whether someone will be home to let the crew in.
• If the furnace or water heater got wet.
• The name of your insurance company, if you've already decided to file.

Answer what you can, and the crew will fill in the rest during the first visit.

What should you expect when the crew shows up in Converse?

They start where the water started, whether that's a supply line or a drain, and confirm it's stopped.

Before anything is moved or removed, the crew documents the damage with photos and moisture readings for the photo report.

Our water restoration manager is IICRC certified. The IICRC's S500 standard covers professional water damage restoration, and its S520 standard covers mold remediation.

Once the damage is documented, someone walks you through it in plain terms, and the decision about insurance stays with you. Check your own policy for what it covers.

After extraction, drying equipment runs until the moisture readings say the job is done, with the crew checking in between.

What's worth knowing about water damage in Converse homes?

Older homes and newer ones leak in different places, and the crew plans the visit around what you tell us. Any detail about the house helps, from its age to where the water heater sits. Tell the person who answers what you know, and the crew will take it from there.

Does this page cover your part of Converse?

This number covers all of Converse.

This number also takes calls from nearby Sweetser, Swayzee, Greentown, Jonesboro and Gas City. For addresses near the edge of the service area, call and the team will check whether a crew can get there. You can read more about water damage restoration in Converse.

What should you know before you call?